Contact information

Email
The best way to reach us is by email at hello@thegrowcademy.com. We aim to reply within 3 working days, and usually sooner.

Chat with us
When our chat assistant is available, you'll see the chat icon in the corner of the screen. It's the quickest way to get help with common questions about orders, downloads and delivery. If it can't help, you can leave your details and we'll get back to you by email.

Questions about an order?
Please include your order number when you get in touch, so we can help you straight away. You may also find what you need in our Shipping and Delivery Policy and our Returns and Refunds Policy.

Trouble with a download?
Your download link is on your order confirmation page and in your confirmation email. If you can't find the email, please check your spam or promotions folder before getting in touch.